What is Managed Hosting?

If you’ve ever Googled “What is managed hosting?”,  the results can seem overwhelming. “Managed” is an overloaded term, with different hosting companies implementing different meanings. 

Here is a clear definition, confirmed by industry analysts, on the meaning of  “managed” in the hosting world.

Certain characteristics must be met for a hosting solution to be considered ”managed,” – the full extent of which may vary depending on the type of hosting (i.e. WordPress, Grid, VPS, or Cloud). However, these characteristics describe the software managing the hosting solution and its performance:

  • OS installation and updates
  • Application installation and updates
  • Malware scanning and cleanup
  • Performance monitoring
  • Backups

As an example, let’s examine DV – VPS Managed Hosting:

  • We manages and patches the shared platform’s underlying OS (e.g. CentOS)
  • DV Managed, with either Plesk Panel or cPanel, includes more than 200 useful applications. Each app can be installed directly on your sites with just a few clicks, without the configuration hassles and other complications of traditional software installs. Popular apps include:
    • WordPress
    • PinnacleCart
    • Drupal
    • Joomla
  • Malware scanning and cleanup for 5 sites.
  • Every DV service includes Media Temple’s exclusive, real-time server status system, providing you with an instant view of your servers’ health. Monitor an auto-updating stream of your server’s CPU, memory, disk, load and network usage directly from the Account Center. Real time and Historical Server Status information is also available via your Account Center anytime.
  • We provides daily backups (for a period of 7 days) plus weekly backups (for a period of 4 weeks). Restoration services can be purchased through Advanced Support.

Depending on the type of hosting solution, the definition of “managed” hosting may be satisfied in a slightly different way and may include more features. For example, the generally accepted definition of Managed WordPress includes the aforementioned bullet points plus multiple tiers of caching (architecture), and a set of developer-friendly tools (software).  By example, we Managed WordPress offering includes four layers of caching — Varnish, Memcached, PHP APC, and storage L2 caching to maximize performance by minimizing calls to the disks —  and developer tools like WP-CLI, SSH, FTP, as well as site staging.

In sum, “managed” hosting is really about managing the server through software. While we automates this, some companies may do this manually and include (or exclude) some other facets of system administration such as configuration and performance tuning. Look carefully and make sure you are picking the right solutions for your business needs.